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Wayne P. Cluff's Resume
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Sales, Marketing and Business Development Executive 11 Paddock Way, Holland, PA 18966 Home: 215-860-9994 Mobile: 215-880-9700 wcluff@e-rainmakers.com
QUALIFICATIONS
Areas of Professional Expertise: Sales & Business Development, Marketing, Corporate Development, Partnerships and Alliances, Vertical Market Development, Product Innovation and Launches. Markets Served: Technology, Financial Services, Call Center Technologies, Information Security, Healthcare, Business Services, And Professional Services.
SELECTED CAREER ACCOMPLISHMENTS Jaguar Capital Partners, Conshohocken, PA 2008 to Present Boutique private equity firm focused on growth stage SaaS businesses in the financial services sector Entrepreneur-in-Residence VoiceVerified, Inc., New Hope, PA 2004 to 2008 The leading SaaS provider of voice biometric / voice authentication security services and solutions Co-Founder/EVP Sales, Marketing and Business Development · Transitioned the company’s strategy from the sale of software development kits to a Software as a Service (SaaS) subscription model. · Co-Authored a business process patent resulting in the March 4, 2008 award of USPTO #7,340,042 “System and Method of Subscription Identity Authentication Utilizing Multiple Factors”. · Developed and launched vertical markets for financial services, consumer direct identity protection services, telecommunications, healthcare and regulated distance learning. · Recruited core management team. · Sold the first and the largest contracts. · In conjunction with the inside and outside marketing teams, developed company branding elements and trademarks including VoiceVerified®, Point Service Provider®, and The Unforgettable Password®. · Secured distribution channels with Acxiom, Experian, Angel.com, and ICT Group. · Co-led capital formation including $2 million “A” round, $12 million “B” round. Intercede, Inc., Charlotte, NC 2003 to 2004 A leading developer and supplier of Employer/Enterprise Risk Management Systems and associated Professional Services SVP Sales, Marketing and Business Development · Co-Led capital formation including management recapitalization. · Developed four distribution/cross marketing partnerships, including divisions of the Marsh & McLennan Companies. · Managed Usery Center partnership (former Secretary of Labor, Bill Usery). · Developed sales collateral, developed and delivered company’s first proposal to Coca-Cola’s head of Human Resources. · Developed and launched sales and marketing plans. InfoMC, Inc., Plymouth Meeting, PA 2002 to 2003 Develops software solutions for Managed Care organizations, EAP/ Work-Life organizations, and Health and Human Services agencies VP Operations and Business Development · Increased revenue 50% through the reorganization of professional services and development. · Managed operating budgets and turned around 4 major contracts, salvaging relationships with the company’s largest accounts. · Established and developed management functions for R&D, Customer Support, and Professional Services. · Served as managing director of company's California spin-off, CalCIS. · Directed 4 major enterprise application version releases while achieving HIPAA certifications for healthcare e-commerce transactions. · Implemented company-wide project and resource management systems. Thinking Sun / I2 Learning, Haverford, PA 2000 to 2001 Workforce management systems and services provider EVP Business Development/ Board of Directors · Founded and funded I2 Learning, company developed to deliver learning management technologies and content for the emergency medical training market. · Lead contributor in strategic initiatives, including business plan development, investor activities, mergers and acquisitions and sales and marketing operations. · Negotiated and managed merger and integration of I2 Learning and Thinking Sun, Inc. Balrae Associates, Inc., Cary, NC (Acquired by ASP services company NetASPX) 1997 to 2000 Provided management technology solutions to Healthcare, Retail, and Professional Services industries Lawson Software’s first Value Added Reseller and the top reseller of Lawson’s ERP Suite VP Business Development and professional services sales / Board of Directors · Grew revenues from $1.2m to $15m in 36 months. · Re-cast company’s brand, market positioning and corporate presence. · Sold the top two corporate contracts, $2.5m in technology products and $6.4m in services. · Reduced Days Sales Outstanding from 60 to 15 days by implementing innovative client contract terms. · Re-oriented company to a vertical marketing approach. Developed three markets: Healthcare, Energy and Professional Services, representing over 75% of total company growth. · Lawson Software’s 100% Achievers Club, 1999. GE Capital Information Technology/Comstor, Chantilly, VA 1991 to 1997 Provided technology consulting and systems integration to a wide variety of industries; Global Wholesale Distributor for Computer Systems Integrators Managing Director, ERP Consulting and Sales Operations
Previous- CIO, VP Supply Chain Systems EDUCATION
BS, Accounting, Virginia Commonwealth University, 1989
Other
Nominee and Finalist: Ernst and Young Entrepreneur of the Year, Greater Philadelphia, 2007 |
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